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Return/Exchange Policy

REPLACEMENT/EXCHANGE POLICY :-

  • Any order that consists of Free Products such as Vests, Hoodies cannot be exchanged or returned for a refund

  • If you would like to exchange your purchase for alternative items, please apply for exchange 48 hours from the date of delivery by applying through our portal.

  • All the products much be unwashed, unused and returned in orginal packing and tags when we receive it.
  • Exchanged goods can only be dispatched after the returned goods have been received by us and have undergone a quality control check.

  • The cost of shipping is borne by the customer. In case if there’s any manufacturing defect, we will arrange the reverse pickup at our own cost. 99% of the time the products are defect-free and are passed through a double quality check.

  • The defect will only be identified on receiving the goods at our warehouse. The replacement will be shipped after Quality control of the product is sent back.

If, the Order does not match above mentioned conditions, REPLACEMNET/EXCHANGE request will not be processed.

HOW TO RETURN OR EXCHANGE THE PRODUCT ?

  • You can self-ship the product back at the same address as mentioned on the package. One side shipping remains the customer’s responsibility. Once you ship the parcel, kindly share the tracking details (Receipt) for our reference.
  • We offer a reverse pickup facility at an additional fee of Rs 150 per product as product handling & logistics cost (Reverse Pickup) with QC check.

RE-SHIPMENT ADDRESS :-

Paras Brand Studio, Sindhi Market, Nadiad – 387001, Gujarat.

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